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Good to know

All our offers and reservation are subjected to the General Terms and Conditions of Hotel Industry – click here: AGBH 2006

Cancellation conditions

The cancellation right due to § 18 par. 1, line 10, is not applied, because the General Terms and Conditions of Hotel Industry are valid: AGBH 2006

Abstract of the General Terms and Contidions of Hotel Industry:
5.5 The Party may rescind the Accommodation Agreement by means of a unilateral
declaration by 3 months before the agreed date of arrival of the Guest without being
liable to pay a cancellation fee.

5.6 Outside the period specified in § 5.5., the Party may only rescind the Accommodation
Agreement by means of a unilateral declaration subject to the following cancellation fees:
- 40% of the total agreed price by 1 month before the date of arrival;
- 70% of the total agreed price by 1 week before the date of arrival;
- 90% of the total agreed price within the last week preceding the date of arrival.

Prepayment

After receiving booking a prepaymant of 50 % becomes due within 4 business days. We transmit in our confirmation the amount payable and the date of payment.

Prepayment account

Raika Sölden, BLZ 36324
IBAN: AT23 3632 4000 0026 1289 / BIC: RZTIAT22324

Method of payment

We kindly ask you to pay the outstanding balance CASH. We do not accept any credit cards.

Check-In/Check-Out

Check-In: 5 p.m.
Check-Out: 10 a.m.
If you arrive later than 8 p. m., please give us a message/call.

Pets

We kindly ask for understanding, if we do not accept any pets.

Travel Insurance

Something always can happen. Why don’t you effect a travel cancellation insurance? We suggest the "Europäische Reiseversicherung".

Important Information for your holiday

The government are closely monitoring the Coronavirus situation in Austria and (re-)introducing measures where needed. Please always check both Austrian and your home country's regulations before travelling. https://www.austria.info/en/service-and-facts/coronavirus-information&nb


Current cancellation conditions

  • up to 15 days before arrival: free of charge
  • from 14 days before arrival: 90% of the total price